888-666-7971 (Monday-Friday between 9 a.m. and 5 p.m. EST)
Shipping Information (Please see "Policies" for more information on shipping.)
Shipping costs are based on the following table. Shipping is usually via UPS or Fed Ex. We offer the shipping rates below for delivery within the
U.S. Upper 48 states. If you need a purchase shipped to
Alaska, Hawaii, or Canada, you can email us for a shipping price quote, OR go ahead and place your order.
We will email you for approval on the shipping quote before you are charged for your order. At this time we are unable to ship to other international addresses, P.O. boxes, APO addresses or U.S. territories.
Shipping Rates
Free shipping for orders over $250
| For Orders Totaling |
Shipping Charges |
| Up to $33.99 |
$6.95 |
| $34. to 49.99 |
$8.95 |
| $50 to 74.99 |
$10.95 |
| $75. to 99.99 |
$12.95 |
| $100 to 149.99 |
$14.95 |
| $150. to 249.99 |
$17.95 |
| $250. and above |
Free Shipping |
Upon placing an order with La-de-tots, you will receive an email providing you with a complete invoice and confirmation with your order number. Your tracking number will be emailed to you upon shipment of your purchase.
Hand painted items are created just for you and will require two to four weeks before shipment. If you need our item earlier than that, email us. We do our best to accommodate our customers.
Most other items are in stock and will be shipped within a week. Some of our products are shipped directly from the supplier. La-de-tots makes every effort to stay abreast of stock status so you will be aware of that upon placing an order. If we are notified after your order is placed that the item you ordered is out of stock, we will notify you immediately and inform you with backorder status.
For your protection and ours, please expect to sign for delivery of your purchase. Upon inspection of your shipment, notify us immediately if there is a problem, and we will make every effort to be sure that the problem is corrected and that you are satisfied.
Our experience shows that our carriers are most reliable and in most cases shipments are received in a timely maner (5 to 10 days from time order is shipped). However, La-de-tots cannot assume responsibility for the timing of shipments once they are in the hands of our carriers.
In the unlikely event that your item arrives damaged, notify us immediately. We will gladly assist you with any issues that arise from shipping.